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How sohobet Handles Your Personal Information

Your account data, payment details, and activity on sohobet are handled with a clear set of rules — not vague promises. This page tells you exactly what we collect, why we collect it, and what you can do about it.

Data collection transparencyPayPal, Venmo, Play+ payment data handled securelyYour right to access or delete your infoState law complianceContact path for all privacy requests
sohobet How sohobet Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Data security at sohobet is built around the same payment rails you already use. When you fund your account with PayPal or Venmo, those transactions are encrypted end-to-end and never stored on our servers in raw form. We use SSL across every page and session, and account logins trigger a one-time verification step to confirm it's really you. Here's what that looks like across the areas that matter most.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to see which account pages cause friction. You can opt out of non-essential cookies in your profile settings at any time.

Account Security

Every login triggers an OTP check sent to your registered phone or email. If we detect an unfamiliar device or location, we flag the session and prompt re-verification before your wallet is accessible.

Data Retention

We keep your account records for as long as state law requires in eligible jurisdictions. When the retention period ends and your account is closed, records are purged from active systems.

Your Right to Request Changes

You can ask us to correct inaccurate data, export a copy of your records, or request deletion. We handle these through live chat or email — details are in the support section above.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

Privacy requests — whether you want to see what data we hold, correct something on file, or ask us to delete your account records — go through our dedicated support channels. We aim to acknowledge requests within one business day and resolve them in line with applicable state law requirements. Use the channel that works best for you.

Live Chat Open the chat widget in your account dashboard to submit a privacy request directly. A support agent will confirm receipt and walk you through the next steps.
Email Support Send your request to our support email address shown in your account settings. Include your registered email and the specific data action you are requesting.
Account Settings Some data preferences — like communication opt-outs and cookie settings — can be managed directly inside your account profile without contacting support.

Common Questions About Your Data at sohobet

These are the questions we hear most often from account holders about how their personal information is used, stored, and protected. If something isn't covered here, reach out through live chat or email.

We collect your name, date of birth, email, phone number, and the payment method you register — PayPal, Venmo, or Play+. Identity verification documents may also be requested to confirm eligibility under state law.

Payment data is shared only with the processor handling your transaction — PayPal, Venmo, or Play+. We do not sell that information to advertisers or unrelated third parties under any circumstance.

Submit a data access request through live chat or the support email address in your account settings. We'll confirm what records we hold and provide them in a readable format within the timeframe required by applicable law.

Yes. If your account is closed and there's no legal retention obligation under state law in your eligible state, you can request full deletion. Contact us through live chat or email to start the process.

We use cookies for login sessions and basic analytics. Non-essential cookies can be turned off in your account profile settings without affecting your ability to deposit via PayPal, Venmo, or Play+.

We retain records for the period required under applicable state law in eligible states. Once that period passes, your data is removed from active systems. You can ask for confirmation through our support channels.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.